Warranty Policy

At LavishCore, we take what you receive seriously. Before any product reaches you, it goes through a careful inspection process to make sure it feels right, works properly, and meets our standard. This warranty is here for one simple reason, if something is not as it should be, you are not left dealing with it alone, we will take care it.

1-Year Limited Warranty

All LavishCore devices come with a 1-year warranty starting from the date you receive your product.

What the Warranty Covers

    Our warranty is centered on the quality of what you receive from us. Every LavishCore product is carefully inspected before it is shipped, but if something was not right from the beginning, we take full responsibility for it.

    The warranty covers manufacturing defects, meaning any issue that comes from how the product was made or assembled. If that happens, we will take care of it in a clear and fair way, so you can feel confident that you are not left dealing with something that should have been right from the start.

    How the Warranty Works

    If you face an issue:

    1. Reach out to us.
    2. We will take the time to understand what is happening and guide you
    3. If needed, you can send the product to us for inspection

    After reviewing it, we will:

    • Repair your device, or
    • Replace it for you

    We keep this process clear and fair, so you are not left guessing what happens next.

    Shipping for Warranty Claims

    • All shipping costs related to warranty claims are the customer’s responsibility

    What Is Not Covered

    To keep expectations clear, the warranty does not cover:

    • Wear and tear from normal use
    • Damage caused by misuse, incorrect installation, or unauthorized modifications
    • Cosmetic changes that happen over time

    Wear and tear, especially on accessories, is a natural part of usage and is not considered a defect.

    Warranty Exclusions

    This warranty also does not cover:

    • Accessories
    • Gradual changes in performance or appearance from regular use

    Damage caused by improper use, including:

    • Not following instructions in the user manual
    • Using non-official accessories or cleaning solutions
    • Improper maintenance or storage
    • Cleaning non-household materials (such as ash, sand, or construction dust)
    • Unauthorized disassembly or repair
    • Use in commercial or harsh environments
    • Damage from accidents, liquid exposure, or incorrect voltage

    Accessories Clarification

    • Accessories are not covered under return or warranty policy
    • Wear and tear on accessories is not covered
    • However, if an accessory has a manufacturing defect and is unused, it is covered

    After the Warranty Period

    If your product is outside the 1-year warranty:

    • Contact us with clear photos of the issue
    • We will guide you with the best available solution

    Quality Assurance

    Every LavishCore product is individually inspected to make sure it meets our standard.

    Only products that pass our internal checks are sent out. This reduces the chances of defects and helps ensure that what you receive feels consistent and reliable.

    A Final Note

    We know that when something you rely on does not work the way it should, it can be frustrating. That is exactly why this warranty exists.

    If there is a real issue, we will not make it complicated. We will understand the situation, walk you through it, and handle it properly. That is the standard we hold ourselves to, and the experience we want you to have with LavishCore.